Vigia website terms of use

AI draft for legal review. This is a first draft prepared with AI assistance for 365solutions. It is not legal advice. It must not be published until a qualified South African attorney has reviewed it in full. Points the lawyer must confirm are listed in section 13. Facts about 365solutions in square brackets are placeholders.

Version 0.1 (draft) · 9 November 2026 · Website footer: Terms of use

1. About these terms

1.1 These terms apply when you use the website vigia.africa (the "Website"). The Website is run by 365 Solutions (Pty) Ltd ("365solutions", "we", "us").

1.2 By using the Website you agree to these terms. If you do not agree, please do not use it.

1.3 These terms cover the public Website only. Using the Vigia service itself (the apps and each company's account) is governed by the subscription agreement between 365solutions and the security company, and by that company's own rules for its staff and clients.

2. Information about us (Electronic Communications and Transactions Act, section 43)

3. Who may use the Website

3.1 The Website is for businesses, mainly private security companies, and for people interested in Vigia. You must be at least 18 to submit a form on it.

4. Information on the Website

4.1 We take care to keep the Website accurate, but it is general information about Vigia. It is not an offer and not legal, tax, labour or security advice. Features described as planned or coming later are not yet available.

4.2 Prices shown are our published prices in US dollars and their equivalents in local currency at our published rate, excluding VAT, and may change. The price that binds you is the one in force under your subscription agreement.

4.3 Product previews and examples on the Website use fictional companies and people.

5. Requesting a trial or contacting us

5.1 When you request a trial or contact us, you confirm that the information you give is true and that you are authorised to act for the company named.

5.2 We check every company before a trial starts and may decline a request at our discretion, for example if we cannot confirm that the company is a registered security service provider.

5.3 We handle the information you give us as our privacy statement explains.

6. Acceptable use of the Website

You must not:

(a) use the Website for anything unlawful, including any offence under the Cybercrimes Act 19 of 2020;

(b) try to gain unauthorised access to the Website, our systems or another person's data, or test their security without our written permission (see our responsible disclosure route in the security statement);

(c) interfere with the Website, overload it, or introduce malicious code;

(d) scrape, harvest or copy content or prices in bulk by automated means;

(e) impersonate any person or company, or submit false information.

7. Intellectual property

7.1 The Website and its content (text, design, logos, the Vigia name and graphics) belong to 365solutions or its licensors. You may view and print pages for your own information about Vigia. You may not copy, republish or use them commercially without our written permission.

7.2 "Vigia" and the Vigia logo are trade marks of 365solutions [Lawyer: confirm registration status; use "trade mark" not "registered trade mark" until registered].

8. Links

8.1 The Website may link to other websites (for example a regulator's public register). We do not control them and are not responsible for their content or privacy practices.

9. Availability

9.1 We may change, suspend or withdraw the Website or any part of it at any time. We do not promise that it will always be available or free of errors or viruses; use your own protection.

10. Our liability

10.1 Important: to the extent the law allows, we are not liable for any loss arising from your use of, or inability to use, the Website or from relying on its content, except where the loss is caused by our gross negligence or wilful misconduct.

10.2 Nothing in these terms limits rights you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 where they apply to you.

11. Law and disputes

11.1 These terms are governed by the law of the Republic of South Africa. The South African courts have jurisdiction [confirm: High Court, Gauteng Division, Johannesburg].

12. Changes

12.1 We may update these terms by publishing a new version on the Website. The version and date are shown at the top.

13. Points for legal review

1. ECTA section 43 information (directors, address for service, codes of conduct); confirm whether section 43 applies, since the Website is aimed at businesses and does not sell online.
2. Trade-mark status of "Vigia" in South Africa and the launch countries.
3. The liability exclusion in clause 10.1 for a free informational website.
4. The court named in clause 11.1.